Welcome to skinkfye.

These Terms and Conditions govern your access to and purchases made through the skinkfye online store.

By browsing our website, placing an order or using our shopping services, you agree to comply with these Terms and Conditions together with the other policies made available on our website.

Please read these terms carefully before completing a purchase.

1. About skinkfye

skinkfye is an online baby products store specializing in three primary product categories: Baby Feeding and Nursing, Baby Bath and Daily Care, and Baby Sleep and Travel.

Our collection focuses on practical products for everyday baby feeding, nursing, bathing, daily care, sleep and travel routines.

Our current product categories include:

• Baby Feeding and Nursing — Feeding bowls, divided plates, cups, spoons, bibs, food containers, bottle-cleaning accessories and other products intended for everyday feeding and nursing routines.

• Baby Bath and Daily Care — Baby bathtubs, rinse cups, towels, washcloths, grooming tools, care kits and other accessories for supervised bathing and daily care.

• Baby Sleep and Travel — Baby blankets, sleep sacks, play yards, diaper bags, changing mats, carriers, stroller organizers and other nursery or travel accessories.

Product availability, materials, dimensions, colours, sizes, components, adjustment features, care requirements and specifications may vary by item.

Customers should review the individual product page for detailed information before purchasing.

The skinkfye online store is operated by:

Brand:
skinkfye

Website:
skinkfye.com

Legal Entity:

Shanghai Pianruohong Network Technology Co., Ltd.

Registered Address:
1st Floor, Building 2,
No. 2258 Haikun Road,
Fengxian District, Shanghai, China

Unified Social Credit Code:
91310120MAE7QY8JX8

Customer Support Email:
service@skinkfye.com

skinkfye.com is owned and operated by Shanghai Pianruohong Network Technology Co., Ltd.

The company is responsible for the operation of the online store, customer service, order coordination and related e-commerce activities.

2. Use of Our Website

Customers may use skinkfye.com for lawful shopping and informational purposes.

When using our website, you agree not to:

• Use the website for unlawful or fraudulent activities

• Attempt to interfere with website operation or security

• Submit false or misleading order information

• Attempt unauthorized access to website systems or customer information

• Use automated methods that unreasonably disrupt website functionality

We may take reasonable steps to protect our website, customers, transactions and business operations from misuse.

3. Product Information

We aim to provide clear and useful information about the products offered through our website.

Our products are primarily organized into Baby Feeding and Nursing, Baby Bath and Daily Care, and Baby Sleep and Travel.

Depending on the product, information may include:

• Product descriptions

• Product images

• Materials

• Dimensions

• Colours

• Sizes

• Capacity

• Components

• Adjustment features

• Usage information

• Cleaning and care information

• Applicable warnings

• Other product specifications

Customers should review the information shown on the individual product page before purchasing.

Minor differences may occur between website images and the physical product because of factors such as screen settings, lighting, manufacturing variations, material characteristics or product updates.

4. Product Use and Guidance

Different baby products may have different dimensions, components, adjustment features, care requirements or intended uses.

Baby Feeding and Nursing products may vary in size, capacity, construction, components, cleaning requirements and intended food or drink use.

Baby Bath and Daily Care products may vary in dimensions, materials, surface design, components, care instructions and intended use.

Baby Sleep and Travel products may vary in size, adjustment range, fastening method, carrying design, assembly requirements and intended nursery or travel use.

Before using a product, customers should review all applicable product information, including:

• Product specifications

• Age, size, weight and adjustment information

• Cleaning and care instructions

• Usage information

• Assembly instructions, where applicable

• Product-specific warnings or notices

Parents and caregivers should select products appropriate for the child’s age, size, developmental stage and intended activity.

Products should only be used for their intended purpose and in accordance with the applicable instructions. Adult supervision should be provided where required, and products should be inspected regularly for visible wear, loose components or damage.

5. Product Availability

Products displayed on our website are subject to availability.

Inventory levels may change, and the appearance of a product on the website does not guarantee that it will remain available.

If a product becomes unavailable after an order has been submitted, we may contact the customer to:

• Provide updated availability information

• Offer an available alternative where appropriate

• Cancel the unavailable item

• Issue an applicable refund

Any available resolution will depend on the circumstances of the order.

6. Pricing

Product prices are displayed on skinkfye.com.

The final amount payable for an order will be shown during checkout before the purchase is submitted.

Depending on the order and destination, the final total may include:

• Product price

• Shipping charges

• Taxes, where applicable

• Other charges disclosed during checkout

Prices may be changed from time to time.

A price change will not normally affect an order that has already been successfully submitted and accepted, except where an obvious pricing or technical error has occurred and applicable law permits correction.

7. Promotions and Discounts

From time to time, skinkfye may offer:

• Promotional prices

• Discount codes

• Limited-time offers

• Other promotional benefits

Promotions may be subject to specific conditions, including eligibility requirements, product restrictions, expiration dates or usage limits.

Unless otherwise stated, promotions cannot necessarily be combined.

We may correct or withdraw a promotion where there has been an obvious error, misuse or technical issue, subject to applicable law.

8. Placing an Order

To place an order, customers must provide the information reasonably required to complete the transaction.

This may include:

• Customer name

• Email address

• Telephone number

• Billing information

• Shipping address

• Selected products

• Payment information

Customers are responsible for ensuring that the information provided during checkout is accurate and complete.

Before submitting an order, customers should review the products, quantities, delivery information and total charges displayed at checkout.

9. Order Confirmation and Acceptance

After an order is submitted, customers may receive an electronic order confirmation.

An automated order confirmation acknowledges that we have received the order but may not necessarily represent final acceptance in every circumstance.

An order may require review for matters such as:

• Payment authorization

• Product availability

• Shipping availability

• Incorrect pricing or product information

• Fraud prevention or transaction security

If we cannot process an order, we will take reasonable steps to notify the customer using the contact information provided with the purchase.

If payment has already been collected for an order that cannot be fulfilled, an applicable refund will be arranged.

10. Payment

Available payment methods are displayed during checkout.

Payments may be processed by authorized third-party payment service providers.

By submitting payment information, you confirm that:

• The information provided is accurate

• You are authorized to use the selected payment method

• Sufficient funds or credit are available where applicable

• The payment provider may perform verification or security checks

Where payments are handled by third-party payment providers, skinkfye generally does not receive or store complete payment card numbers or complete card security codes on its own systems.

For additional information, please review our Payment and Security Policy.

11. Fraud Prevention and Order Verification

To protect customers and our online store, certain orders may be subject to transaction verification or security review.

In some circumstances, additional information may be requested to verify an order.

We reserve the right, subject to applicable law, to refuse or cancel transactions reasonably identified as:

• Unauthorized

• Fraudulent

• Abusive

• Associated with invalid payment information

• Otherwise inconsistent with these Terms and Conditions

If an order is cancelled after payment has been successfully collected, the applicable amount will be refunded in accordance with our payment procedures.

12. Order Changes and Cancellations

If you need to request a change or cancellation, contact us as soon as possible after submitting the order.

Customer Support Email:
service@skinkfye.com

Whether an order can be changed or cancelled depends on its processing status.

Once an order has entered fulfilment or has been dispatched, modification or cancellation may no longer be possible.

If the product has already been shipped, the applicable Return and Refund Policy may apply after delivery.

13. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Shipping availability, methods and estimated delivery times may depend on:

• Destination

• Carrier availability

• Package size or characteristics

• Product type

• Customs procedures

• Local delivery conditions

• Other circumstances affecting transportation

Delivery estimates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing complete and accurate delivery information.

For full details, please review our Shipping Policy.

14. International Orders

Orders shipped internationally may be subject to:

• Customs procedures

• Import regulations

• Duties

• Taxes

• Handling charges

• Local delivery requirements

Where these charges are not already included or expressly stated during checkout, customers may be responsible for applicable charges imposed by the destination country or relevant authorities.

Customs clearance procedures may also affect delivery time.

15. Returns, Refunds and Exchanges

Return, refund and exchange requests are handled according to our Return and Refund Policy.

Customers should contact our customer service team before returning any product.

When requesting assistance, please provide information such as:

• Order number

• Email address used during checkout

• Product information

• Reason for the request

• Photos or supporting information, when applicable

Customer Support Email:
service@skinkfye.com

Please review our Return and Refund Policy for complete eligibility requirements and procedures.

16. Damaged, Defective, Incorrect or Incomplete Orders

Customers should inspect products after delivery.

If an order arrives damaged, defective, incorrect or incomplete, please contact us as soon as reasonably possible.

Depending on the issue, we may request:

• Order number

• Description of the problem

• Product photographs

• Packaging photographs

• Information identifying missing parts or components

Our customer service team will review the available information and provide an appropriate resolution in accordance with applicable policies and consumer rights.

17. Customer Responsibilities

When purchasing or using products from skinkfye, customers are responsible for:

• Reviewing product descriptions before purchasing

• Reviewing dimensions, capacity, colours, sizes and other relevant specifications

• Selecting products appropriate for the child’s age, size, developmental stage and intended activity

• Providing accurate order and shipping information

• Following adjustment or assembly instructions where applicable

• Reviewing cleaning, care and usage information

• Using products only for their intended purpose

• Providing adult supervision where required

• Inspecting products regularly for visible wear or damage

• Keeping relevant order information for customer service purposes

Customers should confirm that the selected product, age guidance, size, weight range, adjustment range and intended use are appropriate for the child before purchasing.

Nothing in these Terms is intended to exclude rights that cannot legally be excluded under applicable consumer protection laws.

18. Website Content

The text, graphics, product images, brand materials, website design and other content appearing on skinkfye.com may be protected by intellectual property laws.

Unless otherwise permitted by law or authorized by the relevant rights holder, website content may not be reproduced, republished, distributed or commercially exploited without appropriate authorization.

Third-party trademarks, names or materials remain the property of their respective owners.

19. Third-Party Services

To operate our online store, we may work with third-party service providers for functions such as:

• Payment processing

• Website hosting

• E-commerce technology

• Shipping and logistics

• Analytics

• Advertising

• Customer support

• Fraud prevention

Third-party services may operate under their own terms, privacy policies and service conditions.

For information regarding personal information and third-party services, please review our Privacy Policy.

20. Privacy

Personal information provided through our website is handled in accordance with our Privacy Policy.

Information may be processed where necessary to:

• Complete transactions

• Fulfil orders

• Arrange shipping

• Provide customer support

• Maintain website security

• Meet applicable legal requirements

• Support analytics and advertising activities where permitted

Please review our Privacy Policy for more information.

21. Service Availability

We aim to keep our website accessible and functioning properly.

However, temporary interruptions may occur due to:

• Maintenance

• Technical issues

• Service provider interruptions

• Security measures

• Updates

• Events outside our reasonable control

We do not guarantee that the website will always operate without interruption or error.

22. Limitation of Responsibility

To the extent permitted by applicable law, skinkfye is not responsible for losses or delays caused solely by circumstances outside our reasonable control, including events involving carriers, customs authorities, telecommunications providers, payment providers or other independent third parties.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to reduce mandatory rights available to consumers under applicable consumer protection laws.

23. Changes to These Terms

We may revise these Terms and Conditions from time to time to reflect:

• Changes to our services

• Changes to website functionality

• Business or operational updates

• Legal or regulatory requirements

• Updates to related policies

The revised version will be made available through our website.

The version applicable to an order will generally be the version in effect when the order was placed, except where applicable law requires otherwise.

24. Related Policies

These Terms and Conditions should be read together with other policies available on our website, including:

• Privacy Policy

• Shipping Policy

• Return and Refund Policy

• Payment and Security Policy

• Your Privacy Choices, where available

• Other applicable customer policies

Together, these documents provide additional information regarding your use of our online store and purchases from skinkfye.

25. Contact Us

If you have questions about these Terms and Conditions, a product, an order, payment, shipping, returns or other customer service matters, please contact us.

Brand:
skinkfye

Website:
skinkfye.com

Legal Entity:
Shanghai Pianruohong Network Technology Co., Ltd.

Registered Address:
1st Floor, Building 2,
No. 2258 Haikun Road,
Fengxian District, Shanghai, China

Unified Social Credit Code:
91310120MAE7QY8JX8

Customer Support Email:
service@skinkfye.com

skinkfye.com is owned and operated by Shanghai Pianruohong Network Technology Co., Ltd.

The company is responsible for the operation of the online store, customer service, order coordination and related e-commerce activities.

Thank you for visiting and shopping with skinkfye.